- October 27, 2009 2:50pm
- 27-10-2009
Current favourite article of 09: The Crisis and The Creative
And something I am constantly dropping back to in times where things are going a bit crazy and I need to think “never again”:
When I’m standing in the middle of a Crisis, I’m doing two things at the same time. First, I’m frantically trying to fix the issue by any means possible. I’m also carefully looking to identify the root cause of the Crisis. This is information that vanishes in the joy of no longer being screwed once the Crisis has passed. Sure, we’ll still have a debrief once everyone’s caught their breath, but I’m going to learn more about what actually happened by asking questions at 10pm on a Saturday night after two weeks of not having a day off.
The thing I remind myself of throughout the Crisis is: if I’m responsible for resolving this Crisis, there’s a good chance I’m just as responsible for its creation. I don’t want to be grilling anyone at 10pm on Saturday. I want the Crisis to never occur again, which means being Creative.
http://www.randsinrepose.com/archives/2009/09/29/the_crisis_and_the_creative.html
